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Privacy Policy

Thank you for visiting our website. We strive to make our web presence a secure, private, and reliable place. This privacy statement explains how we collect and use information. This privacy statement only applies to our website and not to any other sites, including sites linked within our site.

What information do we collect from you?

When you sign up for a BYUtv account, service, or promotion, we ask you to register using personal information including your name, e-mail address, and account password. You may also choose to provide personal information in connection with comment forms, pledge or membership submissions, subscription registration, or purchases from our website.

BYUtv's servers also automatically record information that your browser sends when visiting our website or use some of our products. Our server logs include information like your web request, computer IP address, browser type and language, cookies that uniquely identify your browser, and the date and time of your request.

You are welcome to contact BYUtv at any time to ask for your personal information to be changed, edited, or removed.

How do we use your personal information?

We use your personal information to provide the services you request and for internal purposes. For example, we may combine personal information we collect from you with information from other BYUtv services or third parties to enhance your experience by customizing content for you. We also use your personal information to improve the quality of our services and technology, as well as for our marketing, auditing, research, and analysis.

When we use third parties to assist us in processing your personal information we require them to comply with this privacy statement. We may also require additional confidentiality and security measures from them as an additional protective measure.

BYUtv never sells your personal information to third parties. However, we may disclose aggregated non-personal information with third parties. We may also disclose personal information with third parties in limited circumstances, including when you provide your consent to that disclosure, when we are required or permitted to do so by regulation, law, or government request, when we take actions to prevent fraud or imminent harm, and when we protect against harm to the rights, property, and safety of BYUtv, its users, and the public.

Is your personal information secure?

BYUtv uses encryption technology for transmitting information via your web browser. To ensure full use of this technology, we suggest you upgrade your browser to the latest version available. A secured page can be identified by looking at the URL in your address bar. If it says "https://" instead of "http://" you are using a secured page to transmit information back and forth from us.

We restrict access to personal information to BYUtv employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. We also take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data, including any personal information of yours that we store.

What about cookies?

When you visit a BYUtv website we send cookies--small text files--to your computer that uniquely identify your browser. A cookie stored on your computer can be used to remember things like your password or that you are already logged in. We use cookies to improve the quality of our services, to store user preferences, to track user trends (such as how people browse our sites), and to compile statistical data.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you prefer not to accept cookies disabling cookies will not prevent you from visiting any portion of our website, however some of our features or services may not function properly as a result.

What about IP (Internet Protocol) addresses?

An IP address is a unique number assigned to your connection to the Internet by your ISP (Internet service provider). We log IP addresses for use in our own internal statistical evaluation of the traffic on our website and to help us provide a better web experience for our users.

What about links to other websites?

You should be aware that our websites offer links to other third-party websites that are not affiliated with BYUtv. When you click on these links to other websites please be aware that these sites are beyond our control, and they may place their own cookies or other files on your computer, collect data, or solicit personal information from you. We recommend that you read the privacy policy of any website you visit.

We offer some of our services in connection with other websites. Personal information that you provide to those sites may be sent to BYUtv in order to deliver your requested service. We process your personal information in accordance with this privacy statement, but other websites may operate under different privacy practices from ours.

What is done to ensure secure handling of financial information by employees and contractors?

We carefully train and supervise all employees who deal with credit card transactions. Credit card information is never written down, except in extreme cases after which time the information is immediately shredded.

What is your return/refund policy?

BYUtv will refund a transaction within 90 days of the original transaction date. If a gift is received in return for a donation the gift must be returned to BYUB before the 90 day limit, and a refund will not be issued until gift is returned.

What if I have a question or complaint?

We make good-faith business efforts to provide you with access to your personal information upon request and to correct inaccurate data or delete your personal information. When you send an e-mail or other communication to BYUtv we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this privacy statement at any time. Please check this page periodically for any changes. Your continued use of this website following the posting of any changes means that you accept and agree to those changes.

If you have any questions, comments, or criticisms regarding this privacy statement or BYUtv's information practices please contact us.

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